Patient Payment Processing for Medical Practices
Copays at check-in, balance billing after EOBs post, and card-on-file for payment plans — secure, transparent, and patient-friendly.
Challenges medical offices face with payment processing
Copays at check-in
Front-desk speed matters. Slow terminals or confusing tip prompts (you don't need them) frustrate patients.
Balance billing after insurance
EOBs land days or weeks later. You need a clean way to charge the patient responsibility on a card on file.
Payment plans
Larger balances often need to be split into scheduled payments without manual re-charges.
Compliance and security
PCI compliance and patient privacy demand the right tooling — not a consumer terminal.
How Pay Solutions Hub helps
Card-on-file with patient consent
PCI-compliant token storage so you can bill remaining balances after the EOB posts.
Scheduled payment plans
Split balances into automatic monthly payments with retry logic.
Front-desk terminals without tip prompts
Properly configured for medical — no awkward tip screens.
Clover Mini at the front desk handles copays quickly. The virtual terminal lets billing staff post charges from the back office.
Explore Clover POSSend patients a secure payment link for outstanding balances. They pay in seconds without calling the office.
Why medical offices choose Pay Solutions Hub
- Transparent pricing with no hidden fees or surprise rate hikes
- Next-day funding so your cash flow keeps pace with your business
- 100% in-house U.S.-based support — call a real person, not a queue
- Dedicated account manager who knows your account by name
- Free statement reviews to confirm you're getting the best rate
- Month-to-month agreements — no long-term contracts required
Frequently asked questions
Is your platform HIPAA-aware?
Yes. Card data and patient identifiers are stored in PCI-DSS compliant systems, and we use tokenization so PHI is never combined with cardholder data.
Can I store cards on file for balance billing?
Yes, with documented patient consent. Tokens are PCI-compliant and let you post the patient responsibility once insurance settles.
Can I set up payment plans?
Yes — schedule monthly charges automatically, with retry logic if a card declines.
Will the terminal ask patients to tip?
No. We configure terminals for medical without tip prompts.
Do you integrate with my practice management software?
We work with most major PM systems. Share yours and we'll confirm integration.
How fast will I receive funds?
Next-business-day funding is standard.
Ready to lower your processing costs?
Send us your most recent merchant statement. We'll show you line-by-line where you're overpaying and what a Pay Solutions Hub program would look like for your business.